Privacy Policy

PrimeBot Intelligence Ltd. (“PrimeBot,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit primebotintelligence.com, contact us, submit a form through our website or an advertising platform, or interact with a PrimeBot solution where this policy applies.

Canadian privacy framework and data residency

PrimeBot designs its Canadian business solutions with the privacy principles found in the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA) in mind. In British Columbia, PIPA generally regulates private-sector organizations handling personal information. PIPEDA may continue to apply in circumstances including federally regulated organizations and certain interprovincial or international commercial data flows.

For Canadian clinic deployments, PrimeBot uses Canadian-based hosting for the core AI workflow and operational data under our control. We apply privacy-conscious design practices including defined purposes, limited collection, consent-aware workflows, appropriate safeguards, controlled access, and configurable retention.

Canadian data residency is one safeguard, but location alone does not establish legal compliance. Each client remains responsible for determining its legal obligations, approving its collection purposes and scripts, providing required notices, and obtaining consent where required. PrimeBot works with clients to configure the service for their documented requirements.

Information we collect

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Company or business name
• Information included in demo requests, messages, or other forms
• Communication preferences and correspondence with PrimeBot

Our website and service providers may also collect technical information such as your browser type, device information, IP address, pages visited, and cookie or analytics data.

Please do not submit patient records, medical information, passwords, financial information, or other sensitive personal information through our general contact or advertising forms.

How we use information

We may use personal information to:

• Respond to inquiries and demo requests
• Contact you about PrimeBot products and services
• Schedule demonstrations or consultations
• Provide requested information, support, and follow-up
• Operate, secure, and improve our website and services
• Measure advertising and campaign performance
• Meet legal, regulatory, security, or fraud-prevention obligations

We will not use personal information for a materially different purpose without obtaining consent where required.

Consent and communications

By submitting a form, you consent to PrimeBot contacting you regarding your inquiry or requested demonstration. You may withdraw consent to future promotional communications at any time by using an unsubscribe option or contacting us. Withdrawing consent does not affect lawful processing that occurred before the withdrawal.

How we share information

PrimeBot does not sell or rent personal information.

We may share limited information with service providers that help us operate our business, including website hosting, advertising, communications, email, customer relationship management, analytics, scheduling, and automation providers. These providers may include GoDaddy, Meta, and other technology platforms used to process inquiries and deliver services.

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud or security incidents, or as part of a business transaction such as a merger or sale.

Core operational data for Canadian clinic deployments is hosted on Canadian-based infrastructure. Our public website, advertising, communications, and other optional third-party services—including GoDaddy, Meta, email, analytics, or CRM platforms selected by a client—may process limited information outside British Columbia or Canada. Information processed in another jurisdiction may be subject to that jurisdiction’s laws. We encourage clients to review and approve every integration before it is enabled.

Cookies and analytics

Our website may use cookies and similar technologies for essential website functions, analytics, advertising measurement, and improving user experience. Where available, you may use the website’s cookie settings to accept or decline non-essential tracking.

Retention and safeguards

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law. When information is no longer needed, we take reasonable steps to delete, destroy, or anonymize it.

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Access, correction, and deletion

You may request access to your personal information, ask us to correct inaccurate information, or request deletion where permitted by law. We may need to verify your identity before completing a request.

Children’s privacy

PrimeBot provides business services and does not knowingly collect personal information from children through its lead-generation forms.

Changes to this policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The current version and effective date will be posted on this page.

Contact us

For privacy questions, complaints, access requests, corrections, or withdrawal of consent, contact: